Footprints HCS
Request Care

Getting started

You do not have to figure it out alone.

Begin with the basics. A conversation can help you understand what to ask and which options to explore.

Request Care
A care advisor talking with a couple at their kitchen table

A path forward

From questions to next steps.

  1. Start with the kind of help you need

    Think about the routines you want to preserve and the daily activities where support would help. It is fine to be unsure which service to choose.

  2. Request a conversation

    Share your contact details and preferred contact method through the care request form. Keep the description of your needs general.

  3. Work through the practical questions

    Discuss location, scheduling, service scope, payment, and any eligibility or authorization requirements before arranging care.

  4. Confirm the next steps

    Service arrangements and a start date need to be confirmed individually. A callback request is the beginning of that process.

Before you begin

A few useful answers.

Can I request care for someone else?

Yes. The request form lets you indicate who the care is for. Share your own contact details so the conversation can begin with you. Do not include another person's medical records or sensitive medical information.

How soon can care begin?

A start date can only be confirmed after reviewing your needs, location, any required authorization, and staffing. Submitting a request does not reserve a caregiver or guarantee a start date.

How are payment and eligibility confirmed?

Payment options and any program or insurance eligibility must be verified for the individual and requested service. Ask the payer and provider to confirm the requested service, any authorization, and your share of the cost before care begins.

A conversation is a good place to start

Let's find your next step.

Tell us the kind of support you are exploring. We can discuss the options from there.

Request a callback